We collect sales tax on orders shipped to the District of Columbia (D.C.). At this time, we do not collect sales tax for shipments to other U.S. states.

Sales tax collection by out-of-state retailers is triggered by “nexus” (either physical presence or crossing a state’s economic nexus threshold). Cornerwolf.com has no physical presence outside D.C., and our sales to each state are currently below those thresholds.

No. We don’t add sales tax—but your state may still require use tax.

Maybe—you may owe use tax if Cornerwolf didn’t collect sales tax.Many states require residents to report and pay use tax on taxable purchases when a retailer doesn’t collect sales tax. Please check your state’s rules.

If Cornerwolf doesn't collect sales tax, you may owe use tax—some states allow you to report it on your income-tax return, others require a separate form.

Legal note: This FAQ is for general information only and not tax or legal advice. Rules vary by state and may change. Please consult a tax professional or your state’s Department of Revenue for guidance specific to your situation. Cornerwolf.com collects sales tax where required by law (currently DC).

Sales tax is based on the shipping address (destination-based). If your order ships to D.C., tax applies. If it ships to another state, we currently don’t collect tax.

It may. Tax laws and our operations can change. If we gain nexus in your state or exceed a threshold, we’ll begin collecting tax there and update this page.

In D.C., we apply local add-ons at checkout. For other states, none are collected—but you may owe use tax.

Discounts/Coupons: Tax (where applicable) is calculated on the discounted price.

Gift cards: Not taxed when purchased. If tax is due, it applies to the items bought with the gift card, based on the shipping address.

Shipping tax depends on location. We follow local tax rules where we collect; otherwise, shipping isn’t taxed at checkout.

If you’re tax-exempt and shipping to D.C., please email your resale/exemption certificate to customerservice@cornerwolf.com before ordering so we can set your account appropriately.

Returns follow our policy. If you paid with a gift card, refunds are issued as store credit.

Check your state Department of Revenue website or consult a tax professional.

This FAQ is for general informational purposes only and does not constitute tax or legal advice. For advice specific to you, please consult a qualified professional.

Last updated: August 28, 2025.

No- we are unable to ship to P.O. Boxes or APO/FPO addresses.

Yes! We offer free local delivery within 10 miles of our store.

• Same-Day Delivery: Order before 3 PM for same-day delivery.
• Next Business Day: Orders after 3 PM will be delivered the next business day.
• Minimum Order: Local delivery is free for orders over $15.

Yes! We offer free shipping on orders of $49 or more(after discounts). Orders under $49 have a flat-rate shipping fee of $4.99.

Orders are processed within 1 business day (Monday to Friday).

• Orders placed before the daily cutoff may qualify for same-day shipping.
• Orders placed on weekends are processed the next business day.

Yes, expedited options are available at checkout for an additional fee. Free and flat-rate shipping apply to standard ground shipping only.

Most customers receive their orders within1 to 5 business days, depending on your location and the shipping method selected at checkout. We work hard to get your pet’s goodies to you as quickly as possible!

No worries! If you're not home, we'll leave your order at your door or in a secure spot so your furry friend doesn't miss out.

We work with trusted carriers like UPS, USPS, FedEx, DHL, and other reliable providers to ensure safe, prompt delivery.

Once your order is handed off to the shipping carrier, the risk of loss transfers to you. Please contact us at CustomerService@Cornerwolf.com if you need help locating your shipment.

Try anything for 30 days. If it’s not a fit, we’ll help with a return, exchange, or refund.

30 days from delivery.

New/unused with original packaging. Treats/food must be unopened unless there’s a quality issue.

Contact us via Contact Us or customerservice@cornerwolf.com with your order number and reason. We’ll send simple instructions (and a label when applicable).

Defective/damaged/wrong item: we cover the label.

Change-of-mind/size/flavor: use our prepaid label (deducted from refund) or ship your own.

Full order returned: product price + sales tax + original standard shipping.

Partial returns: original shipping isn’t refunded.

Expedited shipping: not refundable.

After the return is delivered and inspected; banks usually post in 3–5 business days.

Yes—tell us what you’d like; we ship the replacement once the original is scanned in transit.

If a return drops the order below the promo threshold, include the gift or we deduct its value.

Contact us within 14 days of delivery with photos—we’ll replace or refund at our cost.

Opened consumables (unless defective), final-sale/clearance (if marked), and gift cards.

Reach out—we’ll investigate with the carrier and help resolve it.

Yes—within 7 days of purchase for the same new item from an authorized retailer. Send a link/screenshot; we refund the difference once verified. Excludes auctions/marketplaces, coupons/loyalty, bundles, or obvious pricing errors.

No, gift cards are non-refundable and cannot be redeemed for cash, unless required by law.

Never! Our gift cards do not expire and can be used anytime at Cornerwolf.com.

Gift cards can only be used for purchases on Cornerwolf.com. They are not valid at third-party retailers or stores.

Please treat your gift card like cash. We do not offer replacements for lost or stolen gift cards.

No, gift cards cannot be used to purchase additional gift cards.

You can still complete your purchase by paying the remaining balance with another accepted payment method.

No problem! Any unused balance will stay on the card for future purchases.

No,promo codes, discounts, and sales do not apply to gift card purchases.

Cornerwolf.com reserves the right to cancel any gift card suspected of fraudulent activity.